Snapchat redesign (2018): did it need fixing?

2018

Snap

Before: Snapchat, with friends' Stories and celebrity posts in the same place.
The fix: Split the app so friends went on one side and brands, publishers and celebrities on the other.
Then: More than 1.2 million people signed a petition to undo it. Kylie Jenner tweeted that she had stopped opening the app, and Snap lost about $1.3 billion in market value.

Half took it back

Snap added tabs to make Stories easier to find but kept the split.

Your call

More fixes nobody asked for

2021

Microsoft

Before: A Windows taskbar you could put on any edge of the screen, as far back as Windows 95.
The fix: Windows 11 locked the taskbar to the bottom of the screen.
Then: Users asked for it back for five years. The September 2026 Patch Tuesday update added top, left and right positions, rolling out gradually and set in Settings, not by dragging.

Took it back

Movable again from September 2026, minus drag-and-drop.

Your call

2016

Apple

Before: iPhones with a standard 3.5mm headphone jack.
The fix: Dropped the jack from the iPhone 7. Phil Schiller said it came down to one word: courage.
Then: Apple announced $159 AirPods at the same event. No iPhone since the 7 has had a headphone jack.

Kept it.

Still gone, ten years later.

Your call

2013

Microsoft

Before: Xbox 360: put in a disc, play the game, lend it or sell it when you're done.
The fix: Said the Xbox One would need an online check-in every 24 hours and would restrict used and shared games.
Then: At E3, Sony said the PS4 had no such rules and got a long standing ovation. On June 19, 2013, before the console even launched, Microsoft dropped both policies.

Took it back

Reversed about five months before launch.

Your call